In case you have any questions, e-mail to us.

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We provide online-support for both registered and unregistered users. In case you have an unsolved problem, a reoccurring error or a new features suggestion, please, e-mail them to support[at]captaintray.com

We will try and reply to you as soon as possible; generally, within 24 hours.

Please, specify in your message the following details:

Registration key reclamation

If you are a registered user of the program and for a certain reason you need to reclaim your registration key, please, send an e-mail to technical support service at support[at]captaintray.com

We will send you a registration key by e-mail free of charge. If you use an e-mail address different from the one specified during the registration, please specify all your registration information, including your previous e-mail address. We will send you a registration key after we have checked the registration information.