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In case you have any questions, e-mail to us. | Common questions | info[at]captaintray.com | | Technical support and feedback | support[at]captaintray.com | | Sales department | sales[at]captaintray.com |
(@ signs and links are removed as an anti-spam measure please replace [at] with the @ sign) We provide online-support for both registered and unregistered users. In case you have an unsolved problem, a reoccurring error or a new features suggestion, please, e-mail them to support[at]captaintray.com We will try and reply to you as soon as possible; generally, within 24 hours. Please, specify in your message the following details: - program version
- processor type
- operating system version
- amount of memory available
- active applications
Registration key reclamation If you are a registered user of the program and for a certain reason you need to reclaim your registration key, please, send an e-mail to technical support service at support[at]captaintray.com We will send you a registration key by e-mail free of charge. If you use an e-mail address different from the one specified during the registration, please specify all your registration information, including your previous e-mail address. We will send you a registration key after we have checked the registration information.
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